About the role

Our overall mission is simple: happy passengers, travelling safely, on-time. The Airport Operations Manager is accountable for leading Edinburgh Airport’s operation, delivering a safe, resilient environment to serve our customers.

The role includes responsibility for all operational activity across Scotland’s busiest airport ensuring the business operates at maximum efficiency.

Lead from the front and empower your day-to-day direct reports to build and develop their own teams. Help improve performance and deliver an exceptional customer experience, putting the customer at the forefront of everything you do.

You can find out more about the team here

About the Recruitment Process

The recruitment process for this role will be a two stage process. The first interview will be over Teams with our Head of Airport Operations and Service, and a Senior Operations Manager, to discuss your skills and motivation in applying for the role. If you are successful, the second stage will be an in person interview, where you will meet other members of the Operations team and have a competency based interview.

You can find out more about our interview process and structure, including some example questions here.

What you'll be doing

Key duties include:

• • Operational management and coordination with internal and external partners to deliver airport operations end-to-end
  • • Work with operational stakeholders to challenge performance and ensure service level agreements are met.
  • • Track all operational performance through metrics, addressing areas of risk using the Edinburgh Decision Model.
  • • Airport threat assessor working in conjunction with Police Scotland and where relevant airline threat assessor, responding to threats to